Delivery Options Overview

At Divyaayur Natural Pvt. Ltd., we want your Ayurvedic wellness products to reach you safely, quickly, and affordably — wherever you are in India.
We’ve partnered with trusted national logistics providers to ensure smooth delivery and real-time order tracking.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

How long will my order take to arrive?

We usually process and dispatch orders within 24–48 hours of receiving payment confirmation.
Delivery timelines depend on your location:

  • Metro cities: 2–4 business days

  • Tier 2 & 3 cities: 4–6 business days

  • Remote areas: 6–8 business days
    You’ll receive a tracking link via SMS or email once your order is shipped so you can check the status in real time.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for most pin codes across India.
However, for high-value orders or remote areas, COD availability may vary based on courier policies.
If COD is not available in your area, you can easily make a secure online payment via credit card, debit card, UPI, or net banking.

What if I receive a damaged or wrong product?

We sincerely apologize if this happens — we take product quality and packaging very seriously.
If your product arrives damaged, leaked, or incorrect, please:

  1. Take a photo or short video of the item and packaging within 24 hours of delivery.

  2. Email it to support@divyaayurnatural.com or WhatsApp it to +91 73039 28639.

  3. Our team will verify the issue and arrange a replacement or refund within 5–7 business days.

Are your products 100% Ayurvedic and chemical-free?

Absolutely ✅
All Divyaayur Natural products are made with pure, authentic herbs and natural ingredients, following traditional Ayurvedic formulations.
We do not use artificial preservatives, parabens, sulfates, or synthetic colors.
Every product is tested for quality, purity, and safety before reaching you.

Do I need a prescription to buy Ayurvedic products?

No, you do not need a prescription for our over-the-counter Ayurvedic wellness products.
However, if you’re looking for a personalized treatment plan, you can book a free consultation with our certified Ayurvedic doctor.
They will guide you on the best products and lifestyle practices for your unique body type (Dosha balance).