Vegetables & Fruits
🔒 Privacy Policy
Last Updated: 30 October 2025
This Privacy Policy explains how Divyaayur Natural Pvt. Ltd. (“we,” “us,” “our,” or “the Company”) collects, uses, and safeguards your personal information when you visit or make a purchase on www.divyaayurnatural.com (the “Site”) or interact with us in any way (collectively referred to as the “Services”).
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our Site and Services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Contact Information: Name, address, email address, phone number.
Order Details: Billing and shipping addresses, payment information, order history.
Account Information: Username, password, and login credentials.
Browsing Data: IP address, device type, browser type, cookies, pages visited, and session duration.
Communication Records: Any messages, queries, or feedback you send via forms, chat, email, or phone.
2. How We Use Your Information
We use the information collected for purposes including but not limited to:
Processing and fulfilling your orders or service requests.
Communicating order updates, returns, or customer support queries.
Improving our website, product quality, and user experience.
Sending promotional messages, offers, or newsletters (you may opt out anytime).
Detecting and preventing fraudulent activities or unauthorized transactions.
Ensuring compliance with applicable legal and regulatory obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited data with trusted partners to provide you with smooth and efficient service:
Service Providers: Payment gateways, logistics and shipping partners, IT or marketing service providers.
Business Partners: With your explicit consent, we may share data for co-branded marketing or promotions.
Legal Requirements: We may disclose information when required by law, regulation, or governmental authority.
All third-party service providers are bound by confidentiality agreements and use your data only to perform their assigned duties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings, though some features of the Site may not function properly without them.
5. Data Retention and Security
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy, or
Comply with legal, tax, or regulatory obligations.
We employ appropriate technical, organizational, and administrative safeguards — including encryption and secure servers — to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, while we strive to use commercially acceptable means to protect your information, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion (“Right to be Forgotten”) of your personal data.
Withdraw consent or opt out of marketing communications.
To exercise any of these rights, please contact us using the details provided below. We may request identity verification before processing your request.
7. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect or store any personal information from minors.
If we become aware that we have inadvertently received such data, we will delete it promptly.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business processes.
The latest version will always be available on this page, along with the revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Divyaayur Natural Pvt. Ltd.
📧 Email: ayursanjeevani2000@gmail.com
📞 Phone: +91 73039 28639
🏢 Address: KH. No. 138/3, 2nd Floor, Main Road, Burari, North Delhi – 110084
🌐 Website: www.divyaayurnatural.com
