📜 Terms & Conditions

Effective Date: 30 October 2025
Company: Divyaayur Natural Pvt. Ltd.

Welcome to Divyaayur Natural Pvt. Ltd. (“Divyaayur”, “we”, “our”, or “us”).
By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully before making any purchase or using our services.

1. General

  • These Terms & Conditions apply to all users, visitors, and customers of www.divyaayurnatural.com.

  • By purchasing from our website or authorized distributors, you acknowledge that you have read, understood, and agreed to abide by these Terms.

  • Divyaayur Natural reserves the right to update, modify, or replace any part of these Terms at its sole discretion without prior notice.

  • Continued use of the website after changes constitutes your acceptance of the updated Terms.

2. Products & Services

  • All products listed on our website are authentic Ayurvedic and natural formulations, manufactured under strict quality control and tested for purity.

  • Product descriptions, images, and ingredient lists are provided for informational purposes only and may slightly vary from the actual product due to natural variations.

  • Divyaayur Natural does not guarantee or claim medical efficacy and is not responsible for individual allergic reactions or side effects.

  • Customers are advised to consult a qualified Ayurvedic doctor or healthcare professional before using any product, especially if pregnant, nursing, or under medical supervision.

3. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) and include applicable taxes, unless otherwise mentioned.

  • We accept multiple secure payment methods including:
    💳 Credit/Debit Cards | 🏦 UPI / Net Banking | 💵 Cash on Delivery (available for select pin codes).

  • Prices, offers, and discounts are subject to change without prior notice.

  • Divyaayur Natural reserves the right to correct any pricing errors or cancel orders affected by such discrepancies.

4. Shipping & Delivery

  • Orders are typically processed within 1–3 business days after confirmation.

  • Estimated delivery time varies by location (generally 3–7 business days across India).

  • Divyaayur Natural is not responsible for delays caused by courier partners, natural calamities, or unforeseen events beyond our control.

  • Applicable shipping fees will be displayed during checkout.

  • Customers are responsible for providing a complete and accurate delivery address. Incorrect addresses may lead to failed or delayed deliveries.

5. Returns, Replacements & Refunds

  • All returns, replacements, and refunds are governed by our official Refund & Return Policy.

  • Customers must report damaged, defective, or incorrect products within 48 hours of receiving the order.

  • Products must remain unopened, unused, and in their original packaging to qualify for return or replacement.

  • Refunds, once approved, will be processed within 7–10 business days to the original mode of payment.

6. User Responsibilities

By using our website and services, you agree that:

  • You will provide accurate, current, and complete information when placing orders or registering an account.

  • You will not misuse our website for fraudulent, illegal, or harmful activities.

  • You will not upload or transmit malicious code, spam, or content that disrupts the website’s functionality.

  • You will not copy, reproduce, or distribute any content, trademarks, or product information from our website without written consent from Divyaayur Natural Pvt. Ltd.

7. Limitation of Liability

  • Divyaayur Natural Pvt. Ltd. shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

  • The company’s total liability, whether in contract, tort, or otherwise, shall be limited to the actual value of the product purchased.

  • Customers use products at their own discretion and risk, acknowledging the natural variance of herbal formulations.

8. Intellectual Property

  • All content available on the website — including text, graphics, logos, product images, and designs — are the exclusive intellectual property of Divyaayur Natural Pvt. Ltd.

  • Unauthorized use, modification, or reproduction of this content, in whole or part, is strictly prohibited and may result in legal action.

9. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by and construed in accordance with the laws of India.

  • Any disputes arising from the use of this website or purchases shall fall under the exclusive jurisdiction of the courts of New Delhi, India.

10. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at:

Divyaayur Natural Pvt. Ltd.

📧 Email: ayursanjeevani2000@gmail.com
📞 Phone: +91 73039 28639
🏢 Address: KH. No. 138/3, 2nd Floor, Main Road, Burari, North Delhi – 110084
🌐 Website: www.divyaayurnatural.com

💚 Divyaayur Natural Pvt. Ltd. — Guided by Tradition, Driven by Trust.